8 TIPS TO MANAGE CONFLICTS/ PROBLEMS IN THE WORK PLACE 

1. Identify the problems
2. Determine how serious and severe the problem is.
3. Listen and understand to everyone’s interests
4. Brain storm the possible solutions to solve the problems
5. Analyze the pros and cons of the possible solutions you came up with
6. Select the best option which gives you the best possible outcome/results
7. Prepare or arrange for the meeting 
8. Make a note about the problem and the solution so you don’t forget or lose track of it.